Last updated: August 26, 2026
Myra offers a 7-day free trial to accounts that connect a website during setup — the assistant is built from that site. No credit card is required to start the trial, and you are not charged until you choose a paid plan.
Accounts that do not provide a website are not eligible for the free trial: they choose a paid plan before an assistant is set up. Nothing is charged until that plan is chosen.
You may cancel your subscription at any time from your billing settings. Upon cancellation, your plan will remain active until the end of the current billing period. We do not charge cancellation fees.
If you are not satisfied with Myra within the first 7 days of your first paid billing cycle, you may request a full refund by contacting us at hello@myrachat.com.
Refund requests submitted after 7 days of the paid billing cycle are considered on a case-by-case basis. We reserve the right to decline refund requests that do not meet the eligibility criteria.
The following are not eligible for refunds:
— Partial months of service after the 7-day window
— Accounts that have violated our Terms of Service
— One-time add-ons or digital products (e.g. AI Setup Kit)
Send an email to hello@myrachat.com with the subject line "Refund Request" and include your account email and reason for the request. We respond within 2 business days.
For any billing questions, reach us at hello@myrachat.com.