Which one actually turns your website visitors into customers? An honest, feature-by-feature look — and why Myra is a complete AI employee, not just a chatbot. Myra answers, captures leads, books appointments and can voice-call your leads — zero servers to run, live in minutes.
Chatwoot is a great open-source inbox if you have engineers to run it and agents to answer chats. Myra is the better choice for a business that wants results without infrastructure: the AI answers from your content, captures leads, books and voice-calls — live in minutes on one flat price.
Myra isn't a lighter version of Chatwoot. It's a complete AI employee that runs the whole journey — from a visitor's first hello to a booked appointment.
Chatwoot is the best-known open-source support inbox — self-host it for free or pay per agent in the cloud, with the Captain AI billed on top. Developers love the control; small businesses tell us running and tuning it is real work. Here is an honest look.
Self-hosting Chatwoot means servers, upgrades and maintenance; the cloud version is per agent with AI billed on top. Myra goes live on your site in minutes — nothing to host.
Chatwoot's Captain AI is an extra with its own billing. Myra's AI — grounded answers, capture, booking, voice — is included in one flat plan.
Chatwoot is an inbox waiting for your human team. Myra does the work itself: answers 24/7, qualifies leads, books demos and calls hot leads.
An honest, feature-by-feature look. Both are capable tools — here's where they differ so you can decide what fits.
Chatwoot is a mature, capable product with a broader toolset — there are things it does today that Myra doesn't (yet), and we're upfront about that.
But Myra is focused on the one thing that matters for a growing business — turning website visitors into customers — and doing it as one complete, simple flow: answer, capture, call, book.
So this comparison is honest about both: what we've nailed, what they've nailed, and where we're still building.
| Myra | Chatwoot | |
|---|---|---|
| Pricing model | One flat, predictable plan — no per-conversation or per-resolution metering | Open-source self-host (your infra) or cloud per agent; Captain AI billed extra |
| Answers from your content | Trained on your website & docs — answers from your content | Captain AI — paid extra |
| Human handoff | Built-in shared inbox with clean handoff to your team | Yes (it is a support inbox) |
| Lead capture & booking | Built in — captures leads and books appointments | Via integrations / API |
| Outbound AI voice-calls leads | Yes — can auto voice-call qualified leads (self-serve) | No AI voice |
| Setup | Minutes, no code | Real setup work (self-host) or quick (cloud) |
| Best for | Small businesses, solo founders & lean teams | Technical teams wanting open-source control |
Chatwoot has no AI voice — it is a text inbox for human teams. Myra includes outbound AI voice-calling of qualified leads: the AI dials, handles the conversation and books the meeting.
Chatwoot is an open-source support inbox you host yourself or rent per agent, with AI as a paid extra — built for human teams. Myra is a complete AI employee on one flat plan: it answers, captures, books and can voice-call leads, with nothing to host.
If you have engineers and want full control of an open-source inbox, Chatwoot is excellent. If you want the front office handled automatically without running servers, Myra is the better fit.
No — Chatwoot offers self-hosting, full data control and an API-first inbox, and we are upfront about that. Myra focuses on doing the work automatically: answer, capture, call, book.
Chatwoot self-hosted is free in licence but not in servers and engineering time; the cloud version bills per agent plus AI. Myra is one flat plan, all-inclusive — usually cheaper once real costs are counted.
Answers, captures leads, books appointments and can call your leads. Live in minutes, one predictable price.
Start Free — It's EasyComparison based on publicly available information about Chatwoot as of July 2026. Product features and pricing change often — please verify current details on Chatwoot's own site. Myra is not affiliated with Chatwoot.