Which one actually turns your website visitors into customers? An honest, feature-by-feature look — and why Myra is a complete AI employee, not just a chatbot. Myra answers, captures leads, books appointments and can voice-call your leads — one flat price, AI included, live in minutes.
JivoChat is a solid omnichannel inbox for teams of human agents, priced per agent with AI and telephony as paid extras. Myra is the better choice if you want the AI itself to do the work — answer from your content, capture leads, book appointments and voice-call hot leads — on one flat price with AI included.
Myra isn't a lighter version of JivoChat. It's a complete AI employee that runs the whole journey — from a visitor's first hello to a booked appointment.
JivoChat is a popular omnichannel live-chat tool, especially strong in Turkey, Brazil and Eastern Europe. But it is human-agent-first: pricing is per agent, the AI is a paid add-on and the phone is human telephony billed by minutes. Here is an honest look.
JivoChat prices per agent and bills its AI assistant and telephony on top. Myra is one flat plan with the AI included — no per-agent seats, no add-on stacking.
JivoChat shines when your human team is at the keyboard. Myra answers from your site and docs 24/7 — nights, weekends and holidays included — and hands off cleanly when needed.
JivoChat telephony gives your human agents a phone line billed by minutes. Myra can automatically place an outbound AI voice call to a qualified lead to follow up and book.
An honest, feature-by-feature look. Both are capable tools — here's where they differ so you can decide what fits.
JivoChat is a mature, capable product with a broader toolset — there are things it does today that Myra doesn't (yet), and we're upfront about that.
But Myra is focused on the one thing that matters for a growing business — turning website visitors into customers — and doing it as one complete, simple flow: answer, capture, call, book.
So this comparison is honest about both: what we've nailed, what they've nailed, and where we're still building.
| Myra | JivoChat | |
|---|---|---|
| Pricing model | One flat, predictable plan — no per-conversation or per-resolution metering | Per-agent seats; AI assistant and telephony are paid add-ons |
| Answers from your content | Trained on your website & docs — answers from your content | JivoAI assistant — paid add-on |
| Human handoff | Built-in shared inbox with clean handoff to your team | Yes (human-agent-first inbox) |
| Lead capture & booking | Built in — captures leads and books appointments | Lead forms & CRM in paid tiers |
| Outbound AI voice-calls leads | Yes — can auto voice-call qualified leads (self-serve) | Human telephony (numbers + minutes billed) — not AI |
| Setup | Minutes, no code | Quick |
| Best for | Small businesses, solo founders & lean teams | Multichannel human chat teams |
JivoChat includes business telephony — your human agents make and take calls on numbers you rent, billed by minutes. Myra is different: the AI itself places outbound calls to qualified leads, follows up, handles objections and books the meeting, without an agent on the line.
JivoChat is an omnichannel inbox built around human agents, priced per agent with AI and telephony as paid add-ons. Myra is a complete AI employee — it answers from your content, captures leads, books appointments and can voice-call leads — on one flat plan with AI included.
If you have a team of agents answering chats all day across many channels, JivoChat is a capable inbox. If you want the work handled automatically — including nights and weekends — and your leads called back by AI, Myra is the better fit.
No — JivoChat has deep multichannel inbox features for human teams, and we are upfront about that. Myra focuses on doing the revenue journey automatically: answer, capture, call, book.
For most small teams, yes once you add up JivoChat per-agent seats plus the AI add-on plus telephony minutes. Myra is one flat plan with the AI included, so the bill does not grow with your team or call volume.
Answers, captures leads, books appointments and can call your leads. Live in minutes, one predictable price.
Start Free — It's EasyComparison based on publicly available information about JivoChat as of July 2026. Product features and pricing change often — please verify current details on JivoChat's own site. Myra is not affiliated with JivoChat.